"Shepherd was an excellent partner to work with on this complex account. Despite the complexities, Shepherd demonstrated remarkable flexibility and expertise. Erin Page (Underwriter at Shepherd), in particular, stood out for her responsiveness and deep knowledge, making the entire process seamless. I was thoroughly impressed with how the account was managed and am eager to explore more business opportunities with them in the future."
Brock Dinneen
Client Executive
USI
Contractor Practice Program
Heavy Construction Company headquartered in Washington
Operations in Washington and Idaho
$8M Lead Umbrella
At Shepherd, we have strategically committed to a retail-only broker distribution channel with carefully selected distribution channels. This approach is designed to develop deep, meaningful relationships with our partners. As part of this strategy, our underwriting team prioritizes direct, in-person interactions with our broker stakeholders. These meetings serve multiple critical purposes: understand our partners’ portfolio needs, share our evolving appetite and programs, and uncover opportunities for shared success.
This submission emerged directly from one of these in-person touchpoints, exemplifying the value of our relationship-based model. Additionally, this limited distribution approach also creates significant advantages for our brokers. For this particular opportunity, the ability to leverage Shepherd's capabilities provided a competitive edge for the producer as they were trying to win the business.
Shepherd distinguishes itself through our team's agility in adapting to evolving program requirements throughout the underwriting process. When the broker initially approached us, they presented two potential program structures: a guaranteed cost program and a captive arrangement. Our underwriting team responded with speed and precision, developing comprehensive excess coverage solutions for both options.
This flexible approach empowered the broker with multiple strategic alternatives to present to their client. By delivering the most competitive pricing and tailored coverage terms, we not only addressed the program's complexities but also played a critical role in securing the business - creating a win-win scenario for both USI and Shepherd.
Underwriting Profile
Shepherd
Underwriter
Erin Page
Underwriter
Customer Experience
Kierstan Williams
Customer Experience
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Any appointed broker can send submissions directly to our underwriting team