"## Program Type\n\n* Contractor Practice Program \n* $65M Contractor\n* North Carolina \n\n## Placement Profile\n\n* Admitted Primary GL & Auto \n* $1M / $2M / $2M & $1M CSL\n* Guaranteed Cost\n\n## Background \n\nShepherd offers admitted primary coverage in 46 states (as of July 2024) with a broad appetite for contractor practice programs and projects. For detailed information on our appetite, visit our website. The core focus for our primary program is middle-market contractors (between $50M-$300M in revenue). We combine a high-quality service experience with our proprietary digital risk services platform, designed to elevate our clients' risk management strategies. \n\nWorking with us on a primary account, our partners can expect the same level of responsiveness, expertise, and collaboration as with our excess placements. This recent win showcases those principles, as well as our strong appetite for practice programs in the middle-market sector.\n\n\n## How it came together\n\nThis opportunity came to Shepherd through a new broker partner seeking an alternative solution for their client, who was dissatisfied with the incumbent carrier's service. The broker was recommended to Shepherd based on a colleague’s prior positive experience with our team.\n\nUpon reviewing the submission, our team was immediately drawn to the account due to the contractor’s profile, jurisdiction, and impressive loss history. We promptly communicated our ability to offer combined primary GL and Auto coverage in line with the program's existing structure. Our sense of urgency and enthusiasm around the opportunity helped build trust with the broker and positioned us strongly for the program.\n\nSeveral key factors contributed to Shepherd's success in securing this account. Our quick responses and open communication throughout the process allowed the broker to rely on us while finalizing other aspects of the program structure. Close collaboration with the broker team enabled us to meet both pricing and coverage requirements. This efficient approach resulted in delivering a final proposal within just one week, with the program binding shortly after.\n\nThis experience instilled confidence in the broker that we would be a reliable partner for the client going forward. We are excited about this new partnership and look forward to building a strong relationship with the client through continued service excellence and introducing our free digital risk services to enhance their risk and safety strategy. "