We’re looking for strong candidates to become the first business operations lead at Shepherd. You will work cross-functionally with our insurance, underwriting, product, and engineering teams to support our data analysis, financial reporting, and business research. This is an exciting opportunity to join a dynamic startup experiencing rapid growth across a diverse set of product offerings.
3-5 years in an ops or operations management role at a software or fintech (financial services) business
Advanced in both SQL and Excel
You are detail oriented and comfortable working with complex datasets
You hold a bachelor’s or master’s degree
You have a strong business acumen and willingness to operate in unstructured environments where you’ll own projects independently
You are proficient working in dashboarding tools such as Metabase, Tableau, Looker, etc.
You are organized and have the ability to manage multiple tasks/projects simultaneously
Shepherd is building a better and faster way to underwrite property & casualty insurance, using new and innovative data sources. Our goal is to leverage our technology and data to make quick, informed, underwriting decisions tailored to our clients’ specific needs. The successful candidate will:
Take ownership of Shepherd’s operational datasets and standardize our data modeling in a system of record
Enable faster iteration cycles for Shepherd team members by owning preparation and analysis of internal results regarding submission KPIs, GTM funnel.
Easily identify business and operational trends on a monthly, quarterly, and annual basis
Be responsible for tracking underwriting results in support of Shepherd’s Insurance and Actuarial teams, including Gross Written Premium breakdowns, Earned Premium Analysis, Loss Performance, and more.
Own the preparation of account level P&L statements as well as product line P&L
Become the primary point of contact for internal renewal tracking and rate analysis
Take an active role in finance operations and premium flows internally and externally
Be adaptable and creative in a fast paced startup environment
Effectively communicate with underwriting, product and engineering teams and manage internal cross-functional communication. Strong teamwork and communication skills are a must!
Running and organizing company All-Hands content
Improving and iteration on our planning processes
Providing support for production underwriters
Running events such as engineering or industry specific fireside chats
Business case analysis
Support for broker relationship management
Benefits and Perks