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When Builders Invest in Tech, Everyone Wins

Company
Laura Watts

Laura Watts

Head of Customer Experience

June 10, 2025

Partner Spotlight: Nils Sorenson, Arthur J. Gallagher & Co

Welcome back to, "Beyond the Bind" Stories from Brokers that go deeper than the coverage Shepherd provides —into partnership, speed, and technology. Next up: Nils Sorenson, SVP Gallagher Construction Services, Arthur J. Gallagher & Co shares his perspective on rethinking risk through technology.

Faster. Smarter. More aligned with the way builders actually work.

That’s how Nils Sorenson, a seasoned broker with a background in underwriting, describes his experience working with Shepherd. From the start, he noticed something different.

Instead of broad brush underwriting, the team at Shepherd engages with each submission like it’s a puzzle worth solving. That means asking better questions, digging into how the project is actually being managed, and moving quickly to shape options that reflect real-world risk.

That responsiveness matters – especially for brokers like Nils, who need to move fast to keep placements on track. For him, a quick and thoughtful answer can be the difference between a frustrated client and a major win. “Being responsive allows us to get back to our clients quickly and advise them on options. It lets them set expectations early with their partners and keep the project moving.”

Turning Tech into Tangible Value

But speed alone isn’t what makes the partnership work. It’s the way Shepherd approaches risk—factoring in the tools and technology builders are already using to run safer, more efficient jobsites. Shepherd Savings, for example, connects jobsite practices to insurance pricing. Builders who are already investing in tech like OpenSpace or Procore don’t just get better outcomes – they get better rates. “I would describe Shepherd Savings as a unique ability to use technology that builders are already implementing – or could implement – to provide not only savings in insurance, but also increased risk mitigation for their projects.” For Nils, that alignment makes all the difference. Shepherd doesn’t just underwrite forms. They underwrite reality – and reward builders who are doing things right.

Watch the full video below to hear his perspective.

For Nils, it’s not about one-off wins or transactional deals. It’s about building something lasting – with partners who move fast, think differently, and are in it for more than one deal. If you missed the first post in the series, check out Danielle Ross’ take on partnership to see how Shepherd shows up when it counts.

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